Hi, I’m Fia.

I’m a communications strategist, author, professor, and entrepreneur helping organizations create meaningful, transparent lines of communication. I build marketing and knowledge management systems, translate complex documents into plain language, and diagnose internal communication challenges to improve workflows and engagement.

My Approach

Clear & Targeted Communication

I am a creative strategist who believes that clear and concise communication builds trust between organizations and stakeholders. That’s why I use simple yet impactful language to stabilize organizations in times of transition. Understanding my audience is my first step in understanding how to best serve your organization. I use meticulous research methods to become an expert in both your stakeholders and in your organization’s culture. This allows me to learn the most effective marketing strategy for your organization.

Project & Knowledge Management

I institutional research to diagnose internal systematic and communication challenges. I work to resolve any challenges by creating project management and knowledge management systems utilizing skills in technical writing, reference guide and handbook creation, employee training instructional design, and spreadsheet and calendar design. These strategies result in improved staff engagement and stability, policy clarity, and interdepartmental workflow efficiency.

Passionate Leadership & Community Engagement

I am passionate about serving my community through my creative skills and leadership abilities. I deeply value education, the arts, and community programming. I build strong and lasting relationships with community partners through event-planning, presentations, newsletters, and face-to-face interactions to establish trust and expand outreach. These partnerships result in creating common community goals, client referrals, and increased awareness of events and programming.

Professional Authorship

MFA in Writing
4 Years as a Professor of Writing
Featured Author at National Events
3 Published Books & 3 Published Articles
Internal Communication

4 Years of Experience
Handbooks, Calendars, Reference Guides, Training Manuals, Event-Planning, Forms, Instructional Design Materials
Client-Facing Communication

10 Years of Experience
Brochures, Presentations, Flyers, Video Scripts, Social Media, Email Copy, Websites, Newsletters

Projects

Communication & Knowledge Management

Vermont Adult Learning

Lead regional marketing, event-planning, internal communication, knowledge management, and project management initiatives for stakeholders of an educational nonprofit
Manage largest pipeline organization-wide of 400 clients per year
Doubled event attendance, tripled course enrollments, and grown prospective client pipelines through targeted communication strategies including email and social media marketing, community partnership presentations, and data analysis
Improved policy clarity and interdepartmental workflow efficiency by diagnosing major internal systematic problems through institutional research; used project management, knowledge management, and technical writing skills to resolve by creating reference manuals, handbooks, calendars, catalogues, and project management tools
Stabilized organization long-term by translating complex legal documents into plain language and advising leaders on strategic communication methods
Cut employee work time by half and improved client engagement by designing onboarding processes, client portals, and recruitment materials utilizing UX writing, technical writing, copywriting, graphic design, and instructional design skills
Trained 10 employees statewide on operational processes
Improved client retention by developing programming in workforce preparation and digital literacy

Senior Professor

Champlain College

Designed, wrote approved proposals for, and instructed 8 college courses (63 credits) across Writing, Education, and General Education departments both in-person and online using Canvas at a 4-year college using project-based learning methods:
- “Making Stories”
- “Writing for the Workplace”
- “Interdisciplinary Perspectives on The Creative Process”
- “Children’s Literature & the Expressive Arts PreK-Grade 6”
- “Children’s Literature & Identity Development”
- “Navigating Your Information Landscape: Banned Books & Social Justice Art”
- “Navigating Higher Education”
- “Theoretical Perspectives on Disability”
Introduced interdisciplinary fine arts and disability studies disciplines to institution and consulted on curriculum design
Supervised 20 writers, illustrators, editors, and project managers in biannual publication of literary anthology in both print and web formats
2026 Blue Stool Celebrated Lecturer
2026 Inaugural Beavers Get Lit Festival Featured Author
Specializations in professional and creative writing, interdisciplinary fine arts, children’s literature, folklore, disability studies, English composition, and humanities

Creative Work

Author & Artist

Traditionally-published author of novels, picture books, and articles featured at national conferences and in prominent magazines, represented by world-renowned agency
Sold $35,000 of print, digital, and audio books in worldwide distribution through Barnes & Noble, Amazon, Audible, Spotify, indie bookstores, schools, and libraries
Acquired world-renowned agency representation through highly competitive selection process requiring proficiency in proposal writing, technical writing, copywriting, and editing, Bradford Literary Agency
Published picture book: UNDISCLOSED TITLE, Sleeping Bear Press/Tilbury House, 2028 (forthcoming)
Published 2 middle grade novels critically acclaimed by Booklist and School Library Journal: THE FLOURISHING OF FLORALIE LAUREL and THE SERENDIPITY OF FLIGHTLESS THINGS, Little Bee Books/Simon & Schuster, 2018/2019
Published 3 articles with international literary and trade news magazines: “It’s Not All About the Pub Date,” Publishers Weekly, 2020, “Letter for Kids,” The Rumpus, 2020, “Best Middle Grade Books with an Air of Whimsy,” Book DNA, 2021
Featured author and panelist at national literary conference: Denver Children’s Festival of Stories, 2019
Sold 20 works of original art through social media marketing, website design, and grass roots business networking, exhibiting fine art paintings with a selective gallery, Milton Artists’ Guild
Developed 20 sold-out workshop curricula through local recognition as prominent artist and author
International Champion Irish Dancer, CLRG, 2014
Built a dance studio business from the ground up resulting in average enrollment of 40 clients per quarter through brand development, website creation, social media management, and community engagement